What is BPO service?

BPO service (Business Process Outsourcing) refers to the practice of hiring an external company to handle specific business tasks or processes that are typically performed in-house. These tasks can range from customer service and technical support to payroll, human resources, and accounting.

Types of BPO Services:

1. Front-office BPO: These services focus on customer-facing functions, such as:
   
   

• Customer service support
  
  

• Call center operations
  
  

• Technical support
  
  

2. Back-office BPO: These services deal with internal functions of a business, such as:
   
   

• Accounting and finance
  
  

• Human resources management
  
  

• Data entry and processing