What are Customer Service?

Customer service is the help and support a company gives to its customers before, during, and after they buy something. It's all about making sure the customer is happy, gets their questions answered, and has a good experience with the business.

Good customer service means being friendly, listening carefully, solving problems quickly, and making the customer feel important. It can happen in person, over the phone, by email, or through chat and social media.

In short, customer service is all about helping people and keeping them satisfied with the company.